Customer Service - updated
Should you require information or help, please contact us by email and we will be happy to assist you.
- Orders are processed within 1-3 days of placing your order
- Worldwide shipping to over 100 countries
- Worldwide shipping costs is only $4.95 usd
- Free shipping for orders over $80 usd
- USA expect your order within 5-12 business days
- Worldwide - expect your order within 7-20 business days
Wolfie accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Wolfie features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
- Sezzle: Wear now pay later, 4 interest free payments over 6 weeks!
EXCHANGES, RETURNS AND REFUNDS
Wolfie accepts returns in exchange for store credit only. We do not offer refunds. if you receive a faulty item please send an email with subject line: Faulty Item.
To the email firstname.lastname@example.org along with your order number and a photo of the faulty item. Once the email is received we will resend the item free of charge.
Our returns address is PO BOX 265, Mooloolaba 4557, Queensland, Australia.
- Please include: Order number, reason for return & email address in your package.
- Items will only be accepted within 30 days of receiving the item.
- Customer is responsible for shipping charges when making returns and shipping / handling fees of original purchase is non-refundable.
- Once received we will contact you with your store credit gift voucher via email.